There are so many different types of home loans and loan programs out there today that it can be hard for the average consumer to keep up. Fortunately, it’s not all as complicated as it seems. If you take a little time to learn the basics, you’ll be much better prepared for whatever type of home loan you are getting.
Box Home Loans is a unique new lending option that was designed to make the home buying process simpler and more transparent for buyers. The company utilizes technology to streamline the process, reduce the costs, and assist homeowners in getting their transactions closed quickly and affordably. Keep reading to learn everything that you need to know about this company and whether they should be on your lender list.
Box Home Loans: The Basics
This company offers a customer-focused, user-friendly website that makes going through the mortgage process simple. They have a faster approval process and much less paperwork, and offer quotes 24 hours a day, seven days a week. There’s also a user-friendly customer portal where you can manage your account and application and follow the entire process.
Box Home Loans offers email, chat, and phone support, along with a personalized loan officer for each applicant once they’ve applied. They also offer rate tracking technology that helps notify people of rate changes in real-time, ensuring that everyone gets the best rates possible. With transparent fees that are lower than most mortgage lending operations or banks, customers will be able to know that they’re getting the best deal.
The company aims to offer high-quality service and still offer low prices and affordable home loans for everyone, much the way that Southwest Airlines has done in the airline industry. The company is best for those who have credit scores above 680. It’s also important to note that Box Home Loans does not offer service in all states currently.
Is It Legit?
The first thing people ask when they’re looking at a “discount” mortgage lending solution is whether or not it’s real. This company is absolutely real, and they’re able to provide their service much the way that wholesale stores like Costco or Sam’s Club offer discounts– by selling in bulk and passing the cost savings on to the consumer.
Box offers a processing fee that ranges from $199 to $399 and that is their primary fee. They will also have to charge the required government and third-party fees, but what you won’t find are the “junk fees” that many lenders and mortgage brokers charge as a part of their service. You won’t pay origination fees, underwriting fees, or any other “special” fees or charges.
The company even offers its own Mortgage Shopping Guide to help borrowers better understand their options and ensure that they choose the right loan for their needs, even if that doesn’t end up being Box Home Loans.
Pros and Cons
When looking at Box Home Loans reviews, here are the biggest pros and cons that people and third-party reviewers point out:
- Pro: Box offers a rate tracker with real-time rate updates, and publishes rates daily.
- Pro: The interactive customer portal is easy to use and makes the lending process easy.
- Pro: The company also provides an array of tools to help homeowners, from mortgage shopping all the way through managing their loan after it’s complete.
- Con: People with credit scores under 700 may struggle to qualify.
- Con: The company doesn’t service all states yet.
- Pro: Instant quotes are available 24 hours a day, making it easy to compare and not feel pressured.
- Pro: Box Home Loans’ biggest MO is transparency and affordability– for some customers, that is everything .
Available Programs
Box Home Loans offers several loan programs and types for consumers. You can apply for a new mortgage quote or a refinance loan, and they work with:
- FHA loans
- VA loans
- Adjustable (ARM) and fxed-rate mortgages
- Alternative loans for real estate investors
- Conventional mortgages
When you apply, your personal loan officer will discuss the options with you to determine which loan type is appropriate for your needs. The company also offers the opportunity for employers to partner with them and offer employee discounts as an incentive. Companies that have an existing incentive program and more than 100 employees can qualify for the Employer Perk Portal, where their employees can use Box to get better mortgage rates.
What Do They Need?
According to the website, Box may request additional paperwork if special circumstances are present, but as a general rule, all they need to approve a loan is:
- Home insurance contact information
- 60 days of bank statement information
- 30 days of pay stubs
- 2 years of 1099s or W-2s
- Copy of your driver’s license or state ID
If you own a business or are self-employed, or have other special circumstances, you may be asked to provide additional information. This varies on a case-by-case basis and your loan officer can advise you further once you apply.
Revolutionizing the Lending Industry
While there is definitely still something to be said for a traditional mortgage broker or lender, Box is definitely changing the conversation. When you look up customer reviews and testimonials, they all rate fairly highly and the third-party reviews of the company are generally positive, as well. For people who want a quicker, easier, more transparent lending process, this might be the ideal solution. Some people like the idea of doing everything virtually and Box makes that easier than ever before.
Plus, home shoppers can save a lot of money and people who may not be able to find funding, such as real estate investors, can inquire about hard money loans available through the company. According to the Internet, the average user review for Box Home Loans is around 4-4.5 out of 5. It’s also got an A+ rating from the Better Business Bureau, giving consumers peace of mind that they’re working with a trusted resource.
So, is Box Home Loans the way to go? Honestly, that’s a decision that you’ll have to make on your own. However, if you’re looking for hassle-free home loans with fewer fees and a lot less waiting, Box could be just what you need.
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